This event brings together, in Lille, all service providers offering multichannel telemarketing solutions. In one single venue, you will be able to meet all your contacts in the fields of e-commerce, secure payment, performance marketing, mobile, affiliation, referencing, CRM, brand loyalty, multichannel relation, supply chain, outsourcing, software, international proposals geared to deploying your offering on an international scale, innovations for the commerce of the future. Their aim: helping you to indentify the right mix for increasing your telesales by combining all channels, web, mobile, mail etc.

This 3-day event will provide you with an overview of all telemarketing, e-commerce, multichannel customer relations techniques and a better appreciation of the e-trends of the future: mobility, multichannel, web 2.0, social shopping, dematerialization...

With conferences designed to identify major trends:

The VAD e-commerce trade fair is also the ideal place to obtain information. The conference program offering some 120 conferences focuses on major themes structured cycles

• Cross Channel strategies

•  Digital Commerce 

• e-retail

•  CRM / Web Analytics 

• International     

•  B2B 

• Logistics      

•  Innovative Applications 

• Social Media  

•  Virtual Solutions